Your business relies on performance, which is why it places its trust in SimpleKPI.

Security, Privacy, & Reliability.

Simplekpi provides a comprehensive approach to securing, controlling and protecting your data, giving you confidence in the safety of your information.

SimpleKPI is trusted by over 500+ customers and 50,000+ users in over 80 different countries.

What would you like to know?

How secure is SimpleKPI?

SimpleKPI is PCI DSS certified, it is hosted and maintained on Microsoft Azure, and follows strict security processes and procedures.

Security Logos

All data storage and hosting is provided by Microsoft Azure data centers, this handles all of the backups and redundancy, – in addition it means that it is replicated in a huge cluster, with every part of the system having multiple redundancy, backups are made throughout the day and stored for a rolling 30 days period.

The Azure platform has a multitude of data centers around the world where data is replicated, for security Microsoft do not publish the precise locations.

We adhere to and comply with the PCI DSS Standards for Security.

We have run at over 99.9% up-time in the last 5 years.

All account access by internal SimpleKPI support staff is logged and flagged against authorized access.

Any notification from Microsoft to a data breach is issued to any effected accounts within 2 hrs, detailing the date, and type of data, including any additional information passed to us by Microsoft.

We do not store credit card information, this is encrypted with the merchant bank suppliers, again any breach here is detailed to the account holders within 2 hrs.

Investigation, risk assessment is handled by Microsoft and communicated to us.

In terms of disaster recovery this again is handled by the azure network, in the event of one of their servers becoming unusable its automatically switched to another allowing continuity. In addition more on specific disaster recovery for Azure can be found here:

Privacy & Protection

The data that you store in SimpleKPI belongs to you. We have implemented a comprehensive security program to protect your data and we only use it as allowed in our Customer Terms of Service and Privacy Policy. We never share your data with other customers and we never sell it to third parties.

Compliance & GDPR

In today's world, data privacy is of utmost importance. Whether it's GDPR or a similar local regulation, it's crucial that you have full trust in our data privacy policies, which are both relevant and strict. By implementing a Comprehensive GDPR policy, we aim to ease the burden of data processing.