SimpleKPI Classic Support

These guides cover SimpleKPI Classic, the original product.
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Popular Topics:

My Targets are doubling Creating Groups Targets not changing Setting up managers How to share dashboards Using analytics

Quick Setup

Getting Started

Check out our quick setup video guide.

Academy

Get to grips with the fundementals of SimpleKPI through interactive training.

Most asked

Round up of the most asked questions and answers..

Guides and Video Tutorials

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Popular questions...

How do I reset my password?If you have forgotten your password you can setup a new one by going to your login screen and clicking 'forgot my password'. You will be then asked to enter...

Why are my targets or actual values doubling?Targets and actual values can appear to double if a KPI is assigned to 2 users in the system. KPIs are unique but more than one user can add data...

My targets don't change?Once a KPI is created it is given a 'default target' this is used when assigning the KPIs to a user, however once a user has been assigned ...

How do I create hierarchies or groups?You can use groups to put small hierarchies together, for example the following steps would create a simple 2 stage hierarchy...

How do I share dashboards?To share a dashboard head over to the dashboards tab, then locate the dashboard setting icon on the right (looks like three dots)....

How secure is SimpleKPI?SimpleKPI is PCI DSS certified, it is hosted and maintained by Windows Azure and follows strict security processes and procedures....